State Farm® Insurance Agent Ron Siegel

"Sandi has been my Agent for over 25 years and she has been there for anything needed. Always professional, friendly, & most importantly…..available!! I have moved to another state and am sad to say bye. Highly recommend Sandi for Florida needs! Thanks Ron Segal & Sandi!"

"ENCANTADA , muy atenta y amable la señora FRANCE me ayudo en todo lo que necesitaba con rapidez y claridad muchas gracias por sus atenciones y sobre todo mi seguro que me encanta 🥰 (Translated by Google) ENCHANTED, very attentive and kind, Mrs. FRANCE helped me with everything I needed quickly and clearly, thank you very much for your attention and above all I am sure that I love it 🥰"

"After a very frustrating call with customer service that left me with more questions than answers I called this office, and Sandy was a life saver! She was very helpful and professional and provided answers that actually made sense. Glad to be a client of this office."

"As a 2nd generation State Farm member, I am truly disappointed with the customer service provided by the Ron Siegel agency. From the day I joined their office in May 2018, it has been "out of sight, out of mind" style of customer service. You never hear from them, unless you call them. Recently, I contacted the office in regards to a discrepancy on my bill. After one week, I had to follow-up with another phone call to request a status on my discrepancy. After two days, I had to follow-up again before speaking with my assigned agent. After speaking with my assigned agent, the discrepancy on my bill was due to an internal mistake within the office. The agent advised me that I was still going to have to pay for their mistake. I stated, "No, and I will not pay the bill until I speak with Ron Siegel because I am only willing pay my agreed amount." To date, the agency has avoided contacting me to rectify my issue. The strategy of the agency was to avoid me and let my account lapse. This office has truly lost track of the original essence of the State Farm customer service values. Proceed with caution."

"Had insurance coverage for 4+ years, up until this year . And now I don’t which I have yet to receive a clear answer as to why. When I called to get information, nothing was resolved on their end. This all started when I was advised that I had to unbundle my policy - removing my family members from my policy, due to me moving. The office advised that after my change of address I’d loose the multiple car discount which I understand. And they completed this change or so I thought. But then in January I called the office and spoke to agent O Connor about a letter I got saying i would be dropped from coverage. This letter had multiple drivers information listed (their accidents information) on it so naturally I call to have this cleared up. The agent said she’d remove the other person as I live separately and have an entirely separate address/ policy/ vehicle. And to disregard the letter. That the letter went out before the change was made supposedly. So I did, she literally said that, and I hope calls are recorded each time. Because now I’m being told that I’m a liar pretty much, that she’d “never tell someone to disregard mail from the main office” well she did; She said she’d fix the situation. But she didn’t, I recommend communicating strictly through email if wanting to do business with these individuals. Just to avoid any miscommunication like I experienced."

"Have doing business here for 25 years and they always treat me great! I drive past a few state farm’s to go here because Every one is supper nice. I have always talked to Sandy O’Connor for anything important because she is awesome!!👏 If you have never been here you should give them a chance to show you why I have been such a loyal customer."

"(Translated by Google) Super customer service from agent Frances A. Santiago, very good coverage and renter's insurance. Tremendous service, fast and quality. Very comfortable with the insurance and service!! 100% (Original) Super servicio al cliente de parte de la agente Frances A. Santiago, muy buena cubierta y seguro de inquilino. Tremendo servicio, rapido y de calidad. Muy agusto con el seguro y servicio!! 100%"

"I have been with State Farm in Kissimmee since i started driving .My agent is Loida Colon she has provided me excellent service.Everybody in the office is very friendly,very helpful,well organized I would not have insurance any place else.I highly recommend Ron Siegel State Farm insurance."

"Our family has been with Ron Siegal - State Farm for 20+ years. I want to Thank Loida Colon for always helping us in a timely manner when we have been in a crisis. She has done her job with the highest level of care and professionalism. Thanks again for all the years of service to our family."