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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


March 1, 2023

5  out of  5 rating by FAMILY LIFE
"The best company and personnel"

Margarita Diaz

December 29, 2022

5  out of  5 rating by Margarita Diaz

Sam Lopez

December 12, 2022

5  out of  5 rating by Sam Lopez
"You guys are the best also the agent Francis for State Farm in Kissimmee"


October 27, 2022

5  out of  5 rating by K F
"Sandi has been my Agent for over 25 years and she has been there for anything needed. Always professional, friendly, & most importantly…..available!! I have moved to another state and am sad to say bye. Highly recommend Sandi for Florida needs! Thanks Ron Segal & Sandi!"

Ninoska Peña

August 4, 2022

5  out of  5 rating by Ninoska Peña
"ENCANTADA , muy atenta y amable la señora FRANCE me ayudo en todo lo que necesitaba con rapidez y claridad muchas gracias por sus atenciones y sobre todo mi seguro que me encanta 🥰 (Translated by Google) ENCHANTED, very attentive and kind, Mrs. FRANCE helped me with everything I needed quickly and clearly, thank you very much for your attention and above all I am sure that I love it 🥰"

michelle halloway

June 17, 2022

5  out of  5 rating by michelle halloway
"I don't usually post but I was so impressed by Ms Frances Santiago. She was such a pleasure, very helpful and professional.i would definitely give Ms Santiago , Job well done!!!!!!!"

Tiffany Fenwick

February 19, 2022

5  out of  5 rating by Tiffany Fenwick
"Awesome as always"

Jeny Foronda

October 7, 2021

1  out of  5 rating by Jeny Foronda
"Bad service"

William Rousch 8657

September 22, 2021

5  out of  5 rating by William Rousch 8657
"After a very frustrating call with customer service that left me with more questions than answers I called this office, and Sandy was a life saver! She was very helpful and professional and provided answers that actually made sense. Glad to be a client of this office."

Aaron Sabino

August 20, 2021

1  out of  5 rating by Aaron Sabino
"As a 2nd generation State Farm member, I am truly disappointed with the customer service provided by the Ron Siegel agency. From the day I joined their office in May 2018, it has been "out of sight, out of mind" style of customer service. You never hear from them, unless you call them. Recently, I contacted the office in regards to a discrepancy on my bill. After one week, I had to follow-up with another phone call to request a status on my discrepancy. After two days, I had to follow-up again before speaking with my assigned agent. After speaking with my assigned agent, the discrepancy on my bill was due to an internal mistake within the office. The agent advised me that I was still going to have to pay for their mistake. I stated, "No, and I will not pay the bill until I speak with Ron Siegel because I am only willing pay my agreed amount." To date, the agency has avoided contacting me to rectify my issue. The strategy of the agency was to avoid me and let my account lapse. This office has truly lost track of the original essence of the State Farm customer service values. Proceed with caution."

Luzdary Chavez

May 4, 2021

5  out of  5 rating by Luzdary Chavez
"Great costumer service"

Ashley Bernardino

April 19, 2021

1  out of  5 rating by Ashley Bernardino
"Had insurance coverage for 4+ years, up until this year . And now I don’t which I have yet to receive a clear answer as to why. When I called to get information, nothing was resolved on their end. This all started when I was advised that I had to unbundle my policy - removing my family members from my policy, due to me moving. The office advised that after my change of address I’d loose the multiple car discount which I understand. And they completed this change or so I thought. But then in January I called the office and spoke to agent O Connor about a letter I got saying i would be dropped from coverage. This letter had multiple drivers information listed (their accidents information) on it so naturally I call to have this cleared up. The agent said she’d remove the other person as I live separately and have an entirely separate address/ policy/ vehicle. And to disregard the letter. That the letter went out before the change was made supposedly. So I did, she literally said that, and I hope calls are recorded each time. Because now I’m being told that I’m a liar pretty much, that she’d “never tell someone to disregard mail from the main office” well she did; She said she’d fix the situation. But she didn’t, I recommend communicating strictly through email if wanting to do business with these individuals. Just to avoid any miscommunication like I experienced."

Jonathan Alonso

March 13, 2021

5  out of  5 rating by Jonathan Alonso
"Great agent, best insurance company to work with, I have auto insurance, and renters insurance with Statefarm and at my time of need, they came through."

Ida V Garcia

October 6, 2020

5  out of  5 rating by Ida V Garcia
"Good services and pricing."

Maritza Santiago

July 6, 2020

5  out of  5 rating by Maritza Santiago
"Francis is the best! She is very helpful and patient :)"

Linda Sykes

May 22, 2020

5  out of  5 rating by Linda Sykes
"Great customer service. Love Sandy O."

Angelo Rodriguez

February 10, 2020

5  out of  5 rating by Angelo Rodriguez
"Loida Colon always takes care of me when I drop in to fulfill all of my needs. Excellent customer service."

Christopher Clark

February 1, 2020

5  out of  5 rating by Christopher Clark
"Have doing business here for 25 years and they always treat me great! I drive past a few state farm’s to go here because Every one is supper nice. I have always talked to Sandy O’Connor for anything important because she is awesome!!👏 If you have never been here you should give them a chance to show you why I have been such a loyal customer."

Susan Blackmon

January 30, 2020

5  out of  5 rating by Susan Blackmon
"Best insurance place ever. Very polite workers.. Sandy R has been really helpful. Thank all of you."

jenny amaya

January 18, 2020

5  out of  5 rating by jenny amaya
"Beverly is the best"

keishla muniz

December 5, 2019

5  out of  5 rating by keishla muniz
"(Translated by Google) Super customer service from agent Frances A. Santiago, very good coverage and renter's insurance. Tremendous service, fast and quality. Very comfortable with the insurance and service!! 100% (Original) Super servicio al cliente de parte de la agente Frances A. Santiago, muy buena cubierta y seguro de inquilino. Tremendo servicio, rapido y de calidad. Muy agusto con el seguro y servicio!! 100%"

Ibelis hernandez

May 24, 2019

5  out of  5 rating by Ibelis hernandez
"(Translated by Google) It's my insurance. Good price and excellent treatment. (Original) Es mi seguro. Buen precio y trato excelente."

jerry rodriguez

February 14, 2019

5  out of  5 rating by jerry rodriguez
"I have been with State Farm in Kissimmee since i started driving .My agent is Loida Colon she has provided me excellent service.Everybody in the office is very friendly,very helpful,well organized I would not have insurance any place else.I highly recommend Ron Siegel State Farm insurance."

Jess Velasquez

February 14, 2019

5  out of  5 rating by Jess Velasquez
"I've always received great service with this location mainly because of my agent Loida Colon. I have been insured through this location for over 3 years. I highly recommend her! She's always been so amazingly helpful and so kind! We need more people like her!"

Edith Gonzalez

February 14, 2019

5  out of  5 rating by Edith Gonzalez
"Our family has been with Ron Siegal - State Farm for 20+ years. I want to Thank Loida Colon for always helping us in a timely manner when we have been in a crisis. She has done her job with the highest level of care and professionalism. Thanks again for all the years of service to our family."